Platform Features

Everything Your HOA Needs in One Platform

88 features across 10 categories, all designed specifically for community associations.

Member Portal

Self-service tools for residents • 9 features

Secure Login

Email-based passwordless authentication with magic links

Profile Management

Update contact info, preferences, and emergency contacts

Online Payments

Pay assessments via credit card or ACH with Stripe

Payment History

View complete transaction history and download receipts

Document Access

Download governing documents, meeting minutes, and forms

Meeting Calendar

View upcoming board meetings and community events

Member Directory

Optional community directory with privacy controls

Insurance COI Upload

Submit insurance certificates with expiration tracking

Push Notifications

Opt-in alerts for announcements and account activity

Admin Dashboard

Complete management tools for boards • 12 features

Member Management

Full CRUD operations for owners, tenants, and contacts

Unit/Property Registry

Track all units with ownership history and attributes

Delinquency Dashboard

Monitor overdue accounts with aging reports

Form Builder

Create custom forms for requests and applications

File Attachments

Attach documents to any record with secure storage

System Settings

Configure association details, fiscal year, and policies

API Key Management

Generate and manage API keys for integrations

Custom Branding

Upload logos and customize colors for your association

Integration Settings

Configure Stripe, Twilio, and other service connections

Partner Access

Grant limited access to property managers and vendors

Release Notes

View new features and platform updates

Audit Logging

Track all administrative actions for compliance

Financial Management

Complete accounting and payment processing • 10 features

Invoice Generation

Create recurring and one-time assessment invoices

Stripe Integration

Accept credit cards and ACH payments with PCI compliance

Balance Tracking

Real-time account balances with automatic reconciliation

Delinquency Management

Automated reminder sequences and late fee assessment

Payment Plans

Set up installment agreements for delinquent owners

Budget Management

Create and track annual operating and reserve budgets

Reserve Fund Tracking

Monitor reserve contributions and expenditures

General Ledger

Double-entry accounting with chart of accounts

Financial Reports

Balance sheet, income statement, and aging reports

Late Fee Automation

Configurable late fee rules with grace periods

Violations & Compliance

Track and resolve violations efficiently • 6 features

Violation Tracking

Log violations by type with status workflow

Fine Assessment

Issue fines with configurable schedules and caps

Photo Evidence

Attach photos and documents to violation records

Cure Letters

Generate and track cure period notices

Hearing Calendar

Schedule violation hearings with notice management

Lien Tracking

Record and track assessment liens on properties

Voting & Governance

Electronic voting with good standing enforcement • 8 features

Motion Management

Create and track board motions with voting records

Electronic Voting

Secure online voting for members and board

Good Standing Enforcement

Automatic voting suspension for delinquent members per state law

Board Elections

Manage candidate nominations and election ballots

Amendment Voting

Handle governing document amendments with required thresholds

Proxy Management

Collect and validate proxy designations

Quorum Tracking

Monitor attendance and voting participation

Policy Audit Trail

Full logging of all policy decisions for compliance

Board Records

13 record types with compliance retention • 13 features

Meeting Minutes

Store and organize board and member meeting minutes

Financial Reports

Archive annual budgets, audits, and statements

Insurance Policies

Track master policy certificates and renewals

Contracts

Manage vendor agreements with expiration alerts

Governing Documents

Store bylaws, CC&Rs, and amendments

Member Roster

Maintain official owner/member registry

Violation Records

Archive violation history for each property

Architectural Reviews

Store ARC applications and decisions

Correspondence

Archive official association correspondence

Reserve Studies

Store reserve study reports and updates

Inspection Reports

Archive building and property inspections

Legal Documents

Store legal opinions and litigation files

Vendor Records

Maintain approved vendor list with documentation

Communications

Multi-channel member communications • 8 features

Email Campaigns

Send targeted emails with templates and tracking

Email Templates

Create reusable templates for common communications

SMS Notifications

Send urgent alerts via Twilio integration

Announcements

Post community announcements to the member portal

Official Notices

Generate and track required statutory notices

Newsletters

Create and distribute community newsletters

Mass Communications

Bulk messaging with segment targeting

Delivery Tracking

Monitor open rates and delivery status

AI-Powered Features

Intelligent automation with AI • 6 features

Document Classification

Auto-classify incoming documents by type

Meeting Summarization

Generate summaries of meeting minutes

OCR Processing

Extract text from scanned documents

Semantic Search

Natural language search across all records

Email Triage

Auto-categorize incoming association emails

Smart Suggestions

AI-powered recommendations for common tasks

Integrations

Connect with your favorite tools • 8 features

Stripe Payments

PCI-compliant payment processing

Twilio SMS

Text message notifications and alerts

Zapier Automation

Connect to 5,000+ apps via Zapier

Webhooks

Real-time event notifications to external systems

REST API

Full API access for custom integrations

QuickBooks Sync

Export transactions to QuickBooks (coming soon)

Zoom Meetings

Schedule and join virtual board meetings

Resend Email

Transactional email delivery

Platform Features

Enterprise-grade infrastructure • 8 features

Multi-Tenant Architecture

Isolated data for each association

White-Label Branding

Custom domain and branding options

Custom Subdomains

yourname.hoaos.app for each association

50-State Compliance Engine

All 50 state HOA/condo laws with voting thresholds, interest rates, and lien rules

Responsive Design

Works on desktop, tablet, and mobile

PWA Support

Install as an app on any device

Full-Text Search

Search across all records and documents

Role-Based Access

Granular permissions for board members

See All Features in Action

Schedule a personalized demo and see how HOAOS can transform your community management.